Wavelength Broadband provides customers a managed Wi-Fi hotspot service for public or private Internet access areas called Surfspot™. Our Surfspot™ service provides customers a complete solution for installation, monitoring, troubleshooting and customer service relative to providing Wi-Fi hotspot service in large or small common areas, such as the clubhouse/pool, community center, or park.

Wavelength's Surfspot™ service is ideal for common area Wi-Fi hotspots for any community wishing to provide wireless Internet access capabilities.

Elements of Wavelength's Surfspot™ solution:

• A total Maintenance and Service Agreement


• A turnkey, SECURED network monitored and managed by Wavelength
• Residents and employees receive 24x7 live, toll-free hotline customer support
• All infrastructure and equipment is monitored and managed by Wavelength-Customer will incur no costs for troubleshooting and repair during the terms of service
• 99% Uptime Service Level Agreement


• Bandwidth Management — Wavelength uses fixed bandwidth Internet access provided by BellSouth to the hotspot that is logically spread to optimize the on-line experience for all users.


• Typical user level service speeds are 512k down / 128k up (backhaul dependent) for standard service, but can be increased to meet requirements.


• User Management — The user community will be secure (unless requested otherwise). Access will be monitored and regulated to prevent unauthorized access via Wavelength's proprietary Token Management System.


• Allows ease of use for Hotspot operator, property developer, owner or manager

Please complete the Getting Started form or call us at 866-NET-WAVE (638-9283) to speak with us about getting a Surfspot quote for your common areas!